Frequently Asked Questions

Dedicated Server FAQ

Dedicated Server FAQ
1) What is a Dedicated Server?

A Physical Server which give a full hardware resource to one client dedicatedly. The customer can utilize the full CPU and RAM of the machine. Its mean you will get full control over the server and maximum performance.

1) What are the advantages of dedicated server hosting?

Dedicated server mean a full server only for you its mean you will get Better performance on your application. Dedicated server is not shared with other client so it's very reliable. As any other client does not have access to server you can be sure of having better security. Custom configure is only possible in all dedicated server so you make change they setting and firewall to make your server fully protected and secure.

1) Which Dedicated Server will be best for me?

It's depending on your requirement this can be discussed with our support team.

1) Why should I buy a dedicated server?

For better performance, better security, greater reliability, custom configuration, custom firewall etc.

1) How can I manage dedicated server?

We provide a dedicated management portal to Indian dedicated server. From there you can reboot your server also access KVM to manage the server. Please note KVM comes with professional server only. You should discus with support team to know more about management.

1) How many website I can host in a dedicated server?

It's depending on the server hardware. However a dedicated server can host more website then a VPS.

1) Is your dedicated server safe?

Yes we provide safe and secure dedicated server.

1) How to order a dedicated server?

Select your server press order now button and fillip the registration from. After registration an invoice will be created then pay the invoice. If need any kind of help you can contact sales team any time.

1) How much time you take to setup a dedicated server?

In our India data center we provide server on the same day of your order. But may be some delay in other data center but not more than 24hours after order.

1) How much GB hard disk I need for my application?

It's completely depending on the application however you can contact for more support they will help you to find out right solution for you.

1) How much bandwidth I will get with dedicated server?

Different type of bandwidth comes with dedicated server they are 10Mbps to 1Gbps limited to 50GB to 10TB

1) Can I upgrade the server hard drive and RAM?

Yes upgradation of hardware in India data center is possible. For more details contact our support team.

1) What is the minimum contract period?

Minimum contract period is 30days.

1) What methods of payment do you accept?

You can pay us by debit card, Credit Card, Net Banking and Paypal.

1) Do you accept credit card?

Yes we accept credit card too.

1) Do you offer a managed service to dedicated server?

Yes All Indian dedicated server comes with a managed service.

1) Where is the server located?

Our Servers is located in different data center in the world. Our main data center is located West Bengal in India.

1) How can I work on my server remotely?

Windows server can be connected through Remote desktop connection. Linux server can managed by SSH commend using putty software.

1) What happened if my server hardware fails?

After verification of hardware failure we change the hardware within 2hours normally but it may take more time.

1) Do you provide root access to server?

Yes we provide complete root level access to server.

1) Do you help me to migrate my server?

Yes help our client to migrate server from other data center and its completely free of cost.

1) Do you provide backup service with dedicated server?

No but you can buy backup service from as at a reasonable price.

1) What happened if my server lost connectivity?

We always monitor each system if found any server lost connectivity it will check it immediately by our support team.

1) Who owns and maintains the Dedicated Server hardware?

Hardware is completely ours own property. We will maintain hardware of server. In the case of hardware failure our monitoring system will send a alert to support team. They will change the hardware with 2hours.

1) How many IP Address you provide with dedicated server?

Each dedicated server comes with a dedicated IP address.

1) Can I Have additional IP Address if needed?

Yes we can provide you additional IP address as per client requirement but there is a limitation of 8 IP address per server.

1) What kind of application allow in dedicated?

All kind of application legal application can be host in our dedicated server.

1) Can I run bulk email services with your server?

No. We don?t allow spamming and bulk email service in our dedicated server.

1) Can I resell your dedicated server?

Yes you can resell our server. You will get a discount from us after reselling 5 dedicated servers.

1) Do you follow DMCA notice?

Yes we follow all DMCA notice. Notice will be forwarded to client and client has to remove copy right content from the website.

1) What happened if one report abuse of my dedicated server?

We will send that report to you and you have to answer them with 24hours. If we got any serious issue it will be judged by our support team and take necessary action.