Terms & Conditions

No warranty

MegaHostZone.com makes no warranties of any kind, expressed or implied, for the service it provides, and disclaims any warranty of merchantability or fitness for a particular purpose. MegaHostZone.com is not responsible for any damages the Customer suffers, including loss of data resulting from delays, non-deliveries, mis-deliveries or service interruptions caused by its own negligence, by the subscriber’s errors or omissions, or by the fault of third parties.

Lawful use only

Services provided by MegaHostZone.com may only be used for lawful purposes. Transmitting or publishing any information, data or material that violates any law or regulation is prohibited. This includes, but is not limited to, material protected by copyright, trade secret or any other statute, threatening or obscene material, and adult-only content. MegaHostZone.com reserves the right to remove any material that infringes copyright, at any time, upon receiving a complaint or notice of copyright infringement.

Pornography and child pornography are prohibited, including sexual content and direct links to adult content elsewhere. This also applies to sites that promote illegal activity, violence, or content that may damage our servers or any other server on the internet. Links to such material are also prohibited.

Examples of unacceptable content or links:

• Pornography
• Child pornography
• Hacker applications / archives
• Warez sites
• Proxy applications
• IRC
• Rapidleech and similar
• Torrents & torrent listings
• Spam applications

Indemnity

The Customer agrees to defend, hold harmless and promptly indemnify MegaHostZone.com against any liability, claim, loss, damage or expense arising from the Customer’s breach of any term of this Policy or from the Customer’s use of the service.

Accounts are not transferable

MegaHostZone.com accounts cannot be transferred to, or used by, anyone other than the subscriber. Customers may not sell, lease, rent or assign accounts to any party not named in this Policy. Shared hosting accounts cannot be used for reselling.

Cancellation by MegaHostZone

MegaHostZone.com reserves the right to cancel service for any reason without prior notice. In this case, unused fees may be returned to the subscriber on a pro-rata basis. Fees for domain name registration/transfer, domain protection, additional site builder licenses, SSL certificates, dedicated server orders and fees, downgrade/upgrade fees, license fees for any products purchased through us, and IP addresses are not refundable.

If a Customer re-registers after MegaHostZone.com has cancelled their account, without MegaHostZone.com’s written consent, MegaHostZone.com will cancel the Customer’s account and all fees paid to date will be forfeited, whether or not service has been provided. Any amounts due will be payable immediately.

Non-refundable items & free offers

Domain name registration/transfer, domain protection, site builder and setup fees (where applicable) are not refundable. A license fee will be deducted from all cancelled accounts that activated the website builder before the account expiry date, including during the first 30 days of service. All special or free optional services — including free domain registration, SSL, static IP and domain ID protection — must be redeemed within the first 2 months.

See also our Refund Policy.

No bulk unsolicited email

The Customer agrees not to use MegaHostZone.com’s service, equipment or email addresses to send the same or substantially similar unsolicited message to 50 or more recipients, or to eight or more newsgroups, in a single day. Breaking this rule may result in service interruption or account cancellation.

No illegal software or spamware

The Customer agrees not to transmit, promote or otherwise make available any software, product or service that is illegal or designed to violate this Agreement. This includes, but is not limited to, programs designed to send unsolicited advertisements (“spamware”) and services that send unsolicited advertisements.

Age requirement

MegaHostZone.com requires its agreements to be made with a person who is legally able to enter into a contract. The subscriber must therefore be over the age of eighteen (18). Otherwise, a parent or guardian must accept this agreement and make the payment. MegaHostZone.com cannot accept payments or agreements from persons under eighteen (18) years of age.

Network use & security

The Customer must ensure that their use of MegaHostZone.com’s network services does not disrupt MegaHostZone.com, its associated networks or any equipment forming part of its systems. The Customer is responsible for the security of all files and content installed under their hosting account, and must keep any installed software up to date to avoid security breaches. Where a subscriber uses an excessive amount of system resources, MegaHostZone.com reserves the right to place CPU process limits on the account to prevent disruption to other customers.

Customers must not send any communication whose meaning, transmission or distribution would violate any applicable law or regulation, or would be likely to offend the recipient. No message may be mass-distributed, “broadcast” or otherwise sent intrusively to any MegaHostZone.com user or to any directly or indirectly attached network. Using MegaHostZone.com’s connection in a way that MegaHostZone.com considers disruptive, damaging, unlawful, offensive or intrusive is a breach of this Policy and may result in cancellation of service. This also applies to unsolicited mass mailings sent from another service that in any way involve MegaHostZone.com’s service, equipment or any site hosted on a MegaHostZone.com network.

Your content & confidentiality

The Customer warrants that any material submitted for publication on MegaHostZone.com does not violate or infringe any copyright, trademark, patent, statutory, common law or proprietary interest of others, and does not contain anything obscene or libellous. MegaHostZone.com reserves the right to remove any material that infringes copyright, at any time, upon receiving a complaint or notice of copyright infringement.

All communications to and from MegaHostZone personnel via ticket, email and live chat are confidential and the property of MegaHostZone, and may not be disclosed or distributed without our written consent.

Copyright complaints

If MegaHostZone.com becomes aware of material that may infringe a third party’s copyright, it will start an investigation. To investigate a claim of copyright infringement, the Complainant must submit at least two items:

1. A written claim with the applicable copyright or trademark registration number, and a copy of the original copyrighted work together with the Customer’s materials.
2. A good-faith certification, signed under penalty of perjury, stating that the work is the property of the Complainant, that the work has been copied, and that the use of the work is not defensible.

With this information, MegaHostZone.com may, at its discretion and at any time, deny access to the Customer’s challenged material.

Other networks

Use of other organisations’ networks or computing resources is subject to their own permissions and usage policies.

Domain renewals

All new domains carry a yearly non-refundable registration fee. While your MegaHostZone.com account is active and current, MegaHostZone.com will automatically pay this fee, and all annual non-refundable renewal fees, on your behalf. These fees will appear on your billing statement unless prior arrangements are made with our customer service department. It is the client’s responsibility to cancel a domain renewal once the domain invoice has been created — you have 7 days to submit the cancellation request. A domain renewal that has already been processed will not be refunded.

Directory listings

Using MegaHostZone.com’s hosting services may involve listing the subscriber in relevant directories, and the subscriber expressly grants permission for such listings.

Use of hosting space

Hosting space is intended for normal use only and is limited to web files, email and the content of the hosted websites. It is not for storing media or other data, nor for the sole purpose of mass email or solicitation. Hosting space may not be used as off-site storage for electronic files, or for third-party email or FTP hosts. You are responsible for removing any files that do not meet these requirements and for staying within the hosting space (disk usage) limits of your account(s). Failure to do so may result in removal and deletion of such material and/or discontinuation of your services or account.

MS SQL remote management: the remote connection interface is provided only for managing your MS SQL database remotely — not for using our MS SQL servers as remote SQL storage for other sites or applications. Breaking this rule will result in account suspension.

Reporting violations

Anyone wishing to report a possible violation of this Agreement can email MegaHostZone.com at .

Domain transfer is not cancellation

Transferring your domain to another provider does not cancel your MegaHostZone.com account. To avoid further charges, you must cancel the service with a cancellation request from the Client Area — see our Cancellation Policy.

Email communication

From time to time MegaHostZone.com needs to email customers about billing, and about changes, additions and modifications to the network. It is the customer’s responsibility to check email sent to the primary login email address on the account.

Keeping your details up to date

The customer is responsible for informing MegaHostZone.com of any changes to their account, such as phone number, address or card details. Customers will be asked for verification, for security purposes, before changes are made to the account.

Abusive behaviour

Use of profanity or abuse towards any MegaHostZone employee via chat, email, phone, our ticket system or in any other form will result in a complete block from our support system, and may lead to account cancellation without a refund.

Changes to these terms

MegaHostZone reserves the right to add, delete or modify any provision of this policy at any time without notice. MegaHostZone also reserves the right to update, modify, delete or close hosting packages and to introduce new ones, which will apply to existing clients’ accounts as well as to new clients. If a client does not agree with such a change, they must move to another hosting provider, and in that case fees paid are not refundable.